In the 1960s, speed-reading courses were all the rage. Evelyn Wood Reading Dynamics was one of many courses that thousands of people took, in a desperate attempt to keep up with the unprecedented jet-age torrent of reading material—all of it on paper.
Whatever happened?
Today we never hear about speed-reading, but not because it didn’t work. People can be trained to read very rapidly with high comprehension—and a few people do. But, as most people came to realize, speed isn’t the most important thing when it comes to reading. What is, oddly, is slowing down. It’s the pondering and reflecting—it’s the deciding what your reading means to you and, sometimes, acting on it.
Eleanor Roosevelt (who lived until 1962) said, “What counts, in the long run, is not what you read; it is what you sift through your own mind.”
On a regular basis, it seems, we have to re-learn that quality, not quantity, is what matters. Today’s tantalizing version of speed-reading is multi-tasking.
Multi-tasking offers a fool’s-gold way to cram more life into life. And although Eleanor Roosevelt is no longer here to help wise us up, we have other people who can. One of the best is Julie Morgenstern.
I’ve known and admired Julie for many years, and now am delighted that we are partnering with Julie to offer her Balanced Life calendars and note page layouts in Levenger Circa format.
Over breakfast in New York one day last fall, Julie gave me counsel. After listening to me complain about spending too much time in front of my computer yet always feeling behind, she surprised me by suggesting that I spend the first and last hour of my day screenless.
I can report to you, dear reader, that when I’ve managed to do this, I’m a much happier and more balanced fellow. (In fact, I did it this morning, before sitting down to finish these words on my screen that will soon appear on yours.)
I think you’ll enjoy other surprising counsel, captured below in this exclusive interview with Levenger Press editor Mim Harrison, from this American treasure named Julie.
—Steve
Levenger: What is the major mistake most people make in trying to get organized?
Julie Morgenstern: I’m going to give you three, because when we talk about organization in terms of time, there are three common mistakes.
The first is writing your to-do’s in too many places rather than settling on a single place for them all. Everywhere you need to be, everything you need to do—for home, work, life—all of it should be listed in one place.
We can only prioritize in context. If we never see the whole picture, we’re not confident in the decisions we make. Even the most accomplished people struggle with this: “Where do I capture it all?”
Levenger: So a consolidated to-do list corrects the first mistake. What are the other big organizational mistakes people make?
Julie: Waiting until the morning of to create or review the day’s to do’s. The morning of is too late. The pressures of the day are already upon you. Review “tomorrow + 2”--tomorrow plus two days beyond that—by the end of the day before. That way you have the time to mentally prepare and make adjustments as needed. This three-day arc provides context for good daily decision making, and keeps you from getting caught up in unnecessary urgencies.
Levenger: Does it matter how long the list is?
Julie: Yes. And that’s the third most common mistake: not planning realistically in terms of how long things will take. People go into a state of denial or wishful thinking about their daily plans, and then run out of time. That leads to a feeling of defeat. By bravely recognizing the limits of each day and how long each to-do on your list will take, we see in advance what will or won’t fit, and become more strategic. Time estimating is the gateway skill to good time management. Once you look at the math, it become easier to delegate, say no, and overcome all the other psychological resistance to making good decisions about where you spend your time.
Levenger: Is multitasking (a) productive or (b) just inevitable, given the many things that seem to vie for our attention these days?
Julie: I would say “c.”
Levenger: Meaning it’s both productive and inevitable?
Julie [laughing]: No. Meaning it’s neither. Multi-tasking is an old-fashioned, obsolete time-management concept. And yet, our world is conducive to it. Wherever you go, a screen is within arm’s reach of your elbow. It’s very tempting to multi-task.
But in the past seven years science has proved, in study after study, that the brain cannot toggle effectively between tasks. You’re on the phone, scanning email, and glancing at the report on your desk, all at the same time. It feels efficient, but it’s just the opposite. It takes the brain four times longer to recognize and process each thing it’s working on when switching back and forth between tasks.
Levenger: So it actually takes more time to complete each task, even though we thought it was otherwise.
Julie: Right. It’s more time-consuming and less effective. Also, brain scientists tell us that what we learn while we’re multi-tasking has a very low retention rate. Which means we have to learn it all over again. For example, in a one-hour phone call with six people on the phone, there are maybe seven minutes when everyone is actually paying attention at the same time. How efficient is that? People end up needing four or five meetings when one would’ve been sufficient if everyone was fully present and prepared.
Levenger: Because they’re also checking emails and glancing at the report on their desk.
Julie: Exactly. We are in a gravitational pull toward multi-tasking, and we must fight it like the dickens.
Levenger: So how do we defy gravity?
Julie: You have to retrain yourself to work sequentially and focus fully on one thing at a time. Since the texture of our world has become more fragmented, we need to learn to break down our work into smaller pieces; to fit the smaller windows of time within which we can focus. For example, if you have a six-hour project, break it into a series of six one-hour steps. It’s easier to resist distractions when you have something specific and measurable to focus on for an hour at a time.
Levenger: Are there any other ways to boost our efficiency?
Julie: Yes. I call it batching. When you batch tasks, you’re more efficient. Think of how people will cluster their errands, doing them all in one trip or in one day, rather than in knee-jerk fashion. This saves time.
When you switch between different kinds of thinking or workstreams, it takes more effort. It’s like opening different drawers in your brain. You have to keep one drawer open awhile, to give your brain a chance to perform that task optimally. Say you’re a salesperson. If you batch all your cold calls, by the time you get to your third one, you’ve got your mojo; you’re “on.”
Time management is about how to organize, batch and sequence your day to maximize your energy and your brainpower for peak performance. That’s true for your personal life as well as your professional one.
Levenger: That’s why your planner encourages users to separate “Do” from “Call.”
Julie: Yes. It’s like a hand that guides you. “Do” often requires more time than “call.” It involves different parts of your brain—different drawers.
Levenger: Why is balance such an important aspect of your philosophy?
Julie: If you don’t consciously carve out time for each part of your life, one department will monopolize it. That’s because we gravitate toward what’s either the loudest or the easiest. Always try to balance—between work, family, friendship, community. When people strike the right balance, they are fueled: they are energized, satisfied, whole.
Levenger: That gravity again. How do we achieve balance?
Julie: Through time mapping. When you know time is carved out, you make the most efficient use of it. You subdivide your schedule into blocks that guarantee, for example, that you’ll spend time not just on your work but on yourself as well.
The art and craft of time mapping is figuring out the right structure, depending on what feels right for you. It can be very structured or it can be looser.
Levenger: Your organizational tools are paper-based. How do you see the role of paper evolving in our digital world?
Julie: Planning how to spend your time is not a mechanical process. It requires deep, reflective thinking. Neuroscience is telling us that even though we can do everything on line, it keeps us in a shallow part of our brain, the frontal cortex. We lose a sense of judgment. So we need screen breaks throughout the day to go beyond the frontal cortex: to go deeper.
On paper, you stop and reflect. “What’s the highest and best use of my time?” It’s a thought-full process. Plus, a lot of people think better on paper.
I’m not anti-technology. I have and use an iPhone, the MacBook Air, and some very cool headphones for when I go to the gym. All of our contacts and the majority of our filing system are digitized. We use Skype for coaching calls, and I give seminars all over the world—most recently, Asia, Brazil, South Africa and Switzerland—using HDVC from New York.
But in 23 years of teaching time management, I’ve watched many people migrate to technology for their to-do’s, and then come back to paper. The Wall Street Journal conducted a survey in late December of last year on the kind of system people used for their to-do’s. Over half of them used paper-based systems.
Something about writing helps to process and emblazon your thoughts and ideas on your brain. In writing, there’s more of a relationship. It’s you talking to you, rather than a machine telling you.
Levenger: Or as we say at Levenger, “With paper, it’s personal.”
Julie: Yes. Personal, and productive.
Now to you, dear reader: How do you stay focused, when all around you the digital is dancing? I’d love to hear. Just click on the Comments link below with your submission. (If you’re reading this as an email, click here and you'll connect to Comments).
—Steve
Thanks for this post. You've put into words very clearly what I try to instill in my clients. It's very important that both PA and client manage their time efficiently in order to achieve the best results.
Posted by: Sheena Russell | May 07, 2012 at 04:11 PM
I find your comments about multitasking so true - especially as I get older. Still, the "habit" is hard to break. It feels so counterproductive to not be doing something while I'm on a phone call, yet I find that I miss things if I'm not focused on that call. I look forward to trying your system, as I've always believed paper and pen will prevail in the end.
Posted by: Claire Phillips | May 08, 2012 at 10:40 AM
Steve & Julie: Have you heard about Jean Moroney's "Thinking on Paper" tactic? I interviewed Jean on my BlogTalkRadio podcast show on October 20, 2010.
Posted by: Martin Lindeskog | May 09, 2012 at 05:53 PM
I just wanted to let you know that this was a great article (among many). I mentioned it on my blog.
Nothing will ever quite compare to pen and paper and writing slowly and thoughtfully. There are plenty of us, I believe, who still enjoy it and don't plan to ever let the pen or the paper out of their lives--even to the point where if we had to, we'd learn how to make our own.
Thanks for all the writing you do. I learn from the blogs.
Posted by: Vickie Ranz | May 16, 2012 at 03:07 PM
I'm a long-time Circa user , easily 10 years, and tho' I have all the latest tech, I just automatically gravitate to pen/paper. It's just more comfortable and invitational: lets the brain make many more significant connections.
I really like this post and Julie's insights and advice. Thanks to you both for supporting and enhancing a very balanced and brain-friendly approach to time management.
Posted by: Honoré | June 01, 2012 at 09:21 AM
I am so excited you've brought Morgenstern to Levenger's products! It's the marriage of two things I love. Thank you!!
Posted by: erika | June 04, 2012 at 10:10 AM
FedEx delivered my kit today, and I'm reviewing the materials. There are a lot of Julie's points that I concur with 100%. Multitasking, for example. It doesn't work. Giving full attention to the task gets it done to the best of your abilities. Then change gears and focus on the next task.
As a long-time Circa user, I love that you've given Julie the opportunity to create a Circa system to organise myself. It's not just efficient, it's fun!
Posted by: Skyring | June 15, 2012 at 03:42 AM
Wonderful article, practical tips. Thanks so much, Levenger, for giving new life to Balanced Life Planner. I'm dying to order it for 2013, especially with your terrific deal going on right now. Do you know when it will be available?
Posted by: Dianne | August 25, 2012 at 11:04 AM
To Dianne and our other fans of Julie's Balanced Life Planner--
You can order your 2013 agenda starting October 22nd, if you'd like to be an early bird. We expect them to be in stock the first part of November.
Thanks for checking in--
Mim Harrison
Posted by: Mim Harrison | August 27, 2012 at 06:25 PM
Thank you for this wonderful article and for selling Julie Morgenstern's products. I listen to her books and re-read them at least once a year to make sure I do not slide back into old habits of multi-tasking, cluttering my life and wasting my time. Julie's tips for having a balanced life really work.
Posted by: jacki whitford | October 23, 2012 at 01:30 AM